Office Pride is One of The Top Customer Satisfaction Franchisees
October 20, 2014 | AUTHOR: Tammy Wright
No Contest: Office Pride is One of The Top Customer Satisfaction Franchisees
As many of you already know last Office Pride was distinguished once again for being named one of the top customer satisfaction franchisees in the U.S. This really is no surprise considering Office Pride’s outstanding reputation for providing great customer service in the industry of cleaning and commercial maintenance. In fact, in a recent survey of customer contentment it was reported that over 99% of Office Prides customers ranked Office Prides cleaning services as “above satisfactory!” Not to mention, when asked, “What could Office Pride do better?” our clients responded recommending that Office Pride should continue to expand and grow their franchise so that more commercial businesses could continue to benefit from their services.
Although flattering, this information comes as no surprise. The Office Pride franchise is a business that was founded on the very notion that customer service should come above all else. Every individual who works under the green Office Pride banner knows the importance of upholding this reputation and maintaining the standard of service that Office Pride was originally designed around. This is the primary reason for the franchises continuing success.
Without its customer focus and ethical value system Office Pride would likely be “just another commercial cleaning franchise”. However, because we have upheld a high standard for our customer service from every branch we are able to proudly say that Office Pride is one of the best choices commercial cleaning franchises in the United States today. Furthermore, we continue to garner 5-star reviews in all of the local districts that Office Pride serves.
What Does The Future Hold For Office Pride?
As important as it is to continue celebrating these wins and proudly remarking on Office Pride’s success in the area of customer service, we do not underestimate also the importance of living up to the bar that we have no set so high. This means, that going forward Office Pride will continue to emphasize and place dire importance on maintain our reputation for being one of the top customer satisfaction franchisees, no matter what the future may hold.
As the Office Pride family continues to grow we can only hope that so will our reputation for being the best choice for commercial cleaning services. By instilling a sense of pride and ownership in each Office Pride employee we are able to insure that our standards will continue to be upheld. For this reason, it is not just because of Office Pride’s good name that we continue to be recognized for our high quality work. The real reason why Office Pride continues to succeed is because our team members continue to succeed and for this we are always grateful.
Office Pride is the perfect example of how franchises can and should work. We are constantly being praised for being one of the best customer satisfaction franchisees, but this is only because of the quality of people that we have working with us.