Kim and Paul Burckhardt are the independent owner-operators of Office Pride Commercial Cleaning Services of Westminster-Eldersburg.
“We provide a much-needed service to companies in our area so that they may run their businesses more effectively and provide a healthy and caring environment where their employees and customers will thrive,” Kim Burckhardt says. “We also are pleased to be able to offer consistent employment for members of our community.”
From their office in Eldersburg, Office Pride of Westminster-Eldersburg provides a full range of commercial cleaning services and routine janitorial services to commercial facilities in communities around Carroll County, including Westminster, Eldersburg, Sykesville, Mount Airy and surrounding areas. They also offer specialty services including floor stripping and carpet cleaning.
Paul and Kim Burckhardt are involved in all aspects of the business, and Kim’s sister, Roxanne Kilmer, serves as their operations manager.
Paul Burckhardt has 15 years’ experience in information technology and previously owned and operated a cybersecurity consulting company, Cyber Storm Risk Management. He was an information system security officer serving multiple federal government agencies. He holds a bachelor’s degree in economics and a master’s in information technology information assurance, as well as nine professional IT certifications.
“Previously running a company has taught me the importance of honesty and respect for the people working with you,” Paul Burckhardt says. “It has also taught me the value of providing excellent service both in quality and timeliness for clients.”
Kim Burckhardt, who has a degree in biology, worked in biotechnology. She previously owned and operated a childcare facility, and she currently owns and operates a personal training business.
Her formal training in biotechnology working with attenuated HIV taught her the importance of systemized cleaning, following well-defined protocols and standard operating procedures. Owning her own business previously helped her understand the hard work and dedication needed to run a business. “I care deeply about the needs and concerns of our clients, and I practice active listening so that I can help our clients be successful in meeting their goals,” she says.
Office Pride’s core values are closely aligned to their own, Kim Burckhardt says. “To be in service of others, provide a product that people actually need and tangibly benefit are important to us. The core concept of earning our customers’ business every month really stuck with us, because we want to be proud of the service we give and enhance the Office Pride name.”
Office Pride of Westminster-Eldersburg is a member of the Carroll County Chamber of Commerce.
The couple have four sons who keep them very busy even when they are not working.