Whether you have never used a commercial cleaning company or you are looking for a new one, there are several things you should ask about when you are getting bids. You will want to find a reputable, professional company who will tailor their services to your specific industry and company’s needs.
Here are five key things you should ask a commercial cleaning company who is bidding on your business:
Start by finding cleaning companies with a good reputation that come highly recommended. You may want to ask your friends and work acquaintances about their cleaning services and whether they are happy. It’s a good idea to read customer reviews, keeping in mind that unhappy customers are more likely to write a review than happy ones. That said, if you find strong ratings and reviews, that’s a very good sign.
Most people would find it difficult to work while someone is dusting their desk. A good commercial cleaning company will work with your schedule to have cleaners in your facility at a time of day when it is least disruptive. That usually means cleaners work early in the morning, during the evening or on weekends.
If they can’t come during those off-hours, or you can’t tell if they’ve been in at all, that’s a problem. Office Pride cleaners show up when they say they will.
Your budget is an important consideration when you are hiring a commercial cleaning company. The rate is not the most important part of a quote, however. Ask whether the cleaning company is willing to customize services to your needs or are they offering a one-size-fits-all plan. There is no reason to pay for services you do not need — or to go without services you do need. Also, does the company provide their own supplies and equipment? Because if you have to buy the supplies and commercial-grade machines, you will not save money and you may as well take the cleaning back in house.
Office Pride makes the smart decision easy for you. We customize services to meet your specific needs; we use the latest technology and equipment to ensure the work is top-notch. Customers love our sustainable cleaning products.
In most cases, the salesperson from the commercial cleaning company will not be the person who is actually doing the cleaning. So you will need to ask a few questions:
· Who will your cleaner be?
· Will the same person clean every time?
· Will they be uniformed so they are easily recognized?
· What kind of training did they receive?
· Who is monitoring their attendance and work?
· Does the company run background checks?
To ensure a certain level of comfort for you and your employees, you will need to know who is coming into your office — often when you are not there.
Office Pride cleaners are background-checked employees. Our cleaners show up uniformed and on time. Our team communicates with you as much as you like to ensure you are receiving optimal service.
Finally, although it’s unlikely that something would be damaged or lost in cleaning, hiring a company that is fully insured can provide peace of mind. Hiring an uninsured company may save you money in the short term, but it is not worth the risk. Our customers appreciate that Office Pride is fully bonded and insured.