One of the most frustrating things in life is to wait in queue, sick in a medical waiting room. As physicians, it’s in your best interest to offer your patients the best experience possible the minute they walk through your door. Having a medical office cleaning Newport News VA is one thing but there more things you could do. Here are seven ways to make your waiting room more cozy for patients to wait in:
- Always update reading materials
Make sure that your magazines and newspapers in the reception area up-to-date and relevant to your patients. Think about what they would find enjoyable in reading material to pass the time while they wait for you. Provide coloring books and crayons, and children’s books for kids, as well as parenting magazines for the parents.
- Play relaxing music
A television can help reduce boredom but it also can add to stress or show inappropriate content for children and other patients. Instead, replace it with some calm soothing background music that is client-appropriate and set in a low volume.
- Give access to Wi-Fi
Patients bring with them many portable devices. For this, electrical outlets should be conveniently placed and a Wi-Fi network should be available.
- Opt for a room design that brings comfort while waiting
To make the waiting room more inviting, it must be comfortable for your patients. The appearance of the reception area reflects the attitude and the habits of a practice’s physicians. A messy reception desk and worn-out furniture in the waiting area communicate a lot about the practice. Keep in mind that you have to make a calm and relaxing environment using natural light, artwork, the use of color, seating arrangements, furnishings and special amenities. These things should be planned with the practice’s patient population and demographics in mind. Invest well in comfortable furnitures for your patients. At the same time, it’s worth selecting items that will stand up to a bit of wear and tear. For older patients, it is better to have chairs with two sturdy arms to provide more support.
- Give free coffee and bottled water
Bottled water and fresh brewed coffee will put your clients in a better mood and feel cared for.
- Call professional cleaners
One of the important things that patients consider is the cleanliness of the medical office. A messy waiting room could make them very uncomfortable and you could possibly lose the client and referrals because of this. So ensure quality medical office cleaning Newport News VA, hire the experts.
- Lighten up the room with plants and flowers
Plants do not only make the room look nice, they also improve the air quality. Plants like aloe vera, spider plants, and Gerbera daisies are very effective in filtering volatile organic compounds (VOCs) out of the air. Fresh flowers also make good impressions with patients. Just make sure to change the water and flowers every 2-3 days to keep things looking great.
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