5 Factors When Hiring a Commercial Cleaning Company in Kingsport

office cleaning company team members cleaning a school classroom with green cleaning productsWhether you have never used a commercial cleaning company or you are looking for a new one, there are several things you should ask about when you are getting bids. You will want to find a reputable, professional company who will tailor their services to your specific industry and company’s needs.

Here are five key things you should ask a commercial cleaning company who is bidding on your business:


Start by finding cleaning companies with a good reputation that come highly recommended. You may want to ask your friends and work acquaintances about their cleaning services and whether they are happy. It’s a good idea to read customer reviews, keeping in mind that unhappy customers are more likely to write a review than happy ones. That said, if you find strong ratings and reviews, that’s a very good sign.


Most people would find it difficult to work while someone is dusting their desk. A good commercial cleaning company will work with your schedule to have cleaners in your facility at a time of day when it is least disruptive. That usually means cleaners work early in the morning, during the evening or on weekends.

If they can’t come during those off-hours, or you can’t tell if they’ve been in at all, that’s a problem. Office Pride cleaners show up when they say they will.

Budget/Service Agreements

Your budget is an important consideration when you are hiring a commercial cleaning company. The rate is not the most important part of a quote, however. Ask whether the cleaning company is willing to customize services to your needs or are they offering a one-size-fits-all plan. There is no reason to pay for services you do not need — or to go without services you do need. Also, does the company provide their own supplies and equipment? Because if you have to buy the supplies and commercial-grade machines, you will not save money and you may as well take the cleaning back in house.

Office Pride makes the smart decision easy for you. We customize services to meet your specific needs; we use the latest technology and equipment to ensure the work is top-notch. Customers love our sustainable cleaning products.


In most cases, the salesperson from the commercial cleaning company will not be the person who is actually doing the cleaning. So you will need to ask a few questions:

· Who will your cleaner be?
· Will the same person clean every time?
· Will they be uniformed so they are easily recognized?
· What kind of training did they receive?
· Who is monitoring their attendance and work?
· Does the company run background checks?

To ensure a certain level of comfort for you and your employees, you will need to know who is coming into your office — often when you are not there.

Office Pride cleaners are background-checked employees. Our cleaners show up uniformed and on time. Our team communicates with you as much as you like to ensure you are receiving optimal service.


Finally, although it’s unlikely that something would be damaged or lost in cleaning, hiring a company that is fully insured can provide peace of mind. Hiring an uninsured company may save you money in the short term, but it is not worth the risk. Our customers appreciate that Office Pride is fully bonded and insured.

If you would like a free, no-obligation quote, please call Office Pride of Kingsport, Tennessee, at 423-367-9036.

Back to School Means Back to Deep Cleaning for Educational Facilities

‘Tis the season for germs so preventive maintenance that Office Pride delivers is essential for little children washing their hands in a sink at a day care centerschools and day care centers to keep everyone healthy

The kids are back in school and that usually means all hands on deck when it comes to cleaning. Teachers and day care providers do their best to remind children to wash hands regularly, but excited kids are not always the most dependable partners in keeping facilities clean. This can lead to the rapid spread of germs and contaminants in school and day care facilities.

Office Pride understands the challenges of working in commercial settings, including schools, and provides custom cleaning that works around school schedules and budgets. Equally important, Office Pride cleaning professionals are thorough and use only commercial Green Seal™ certified products that are safe for everyday use.

Cleaning professionals with Office Pride are trained on a special color-coded cleaning system, which ensures there is no cross-contamination between restrooms and other areas of the facility. Office Pride also delivers a custom quote depending on the frequency and needs of the institution, which ensures that business needs are taken into account at all times. This plan can also be changed at any time, which means schools and day care centers receive
the quality cleaning services they need all through the year.

Back to school usually signals back to coughs and colds, and flu season is never far behind. Proactive, frequent deep cleaning keeps germs at bay and helps keep children, faculty and day care staff healthy and focused on learning. What’s more, Office Pride delivers commercial cleaning with an emphasis on integrity and going the extra
mile for the customer.

Contact Office Pride for a free custom quote for your school or day care facility.

A Customer Perspective: What They See When Visiting Your Kingsport Business

customers meeting office staff in a commercial cleaned meeting roomCustomers are on a mission. And even though customer service is a factor in repeat business, nine out of 10 Americans say cleanliness matters, according to the 2017 Consumer Cleaning Insights Survey* by P&G Professional™.

Whether they are shopping, visiting a doctor, searching for the right school, dining out or looking for a place to stay, customers say the cleanliness of a business is a major factor in helping them decide whether they will be repeat customers.

When asked to select three items that would be the most noticeable, 58 percent of customers chose unpleasant odors, 43 percent chose cleanliness of a public area and 34 percent chose dirty or sticky floors or carpets. Thirty-seven percent of customers decided not to use the restroom if they were concerned about the lack of hygiene and cleanliness of the business’s toilet.

But there is an upside to the survey. Ninety-five percent of respondents feel that cleanliness can elevate a good business into a great business. Fifty-one percent would write a review about a positive experience.

Businesses must consider the results of this study in their cleaning plan and when selecting a commercial cleaning partner. Outsourcing cleaning services can have many positive outcomes for your business. By choosing a provider that understands your industry, you can maximize the benefits. The right partner will provide the professionalism, expertise, responsiveness and quality you deserve. If you are considering the strategic decision to outsource commercial cleaning, read “Benefits of Outsourcing Your Commercial Cleaning.

If you would like a free, no-obligation quote to boost the cleanliness of your business, call Office Pride of Kingsport, Tennessee, at 423-367-9036.

*The P&G Professional – Consumer Cleaning Insights Survey was released in November 2017 based on responses from 1,008 adults over the age of 18 in the continental U.S., Alaska, and Hawaii.